Privacy Policy
Effective Date: August 29, 2026
Special Factory ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website or requesting information about our services.
Information We Collect
When you contact us, request a demo, or schedule an appointment, we may collect information such as your name, business name, email address, phone number, appointment details, and other information you voluntarily provide.
We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests.
- Schedule and manage demo appointments.
- Communicate with you about our services.
- Provide, maintain, and improve our website and services.
- Follow up with you regarding your inquiry or appointment.
- Protect the security and integrity of our website and services.
- Comply with applicable legal obligations.
Communications
If you provide your phone number or email address, we may use it to communicate with you regarding your request, appointment, or services. Where required by law, marketing communications will be subject to applicable consent and opt-out requirements.
You may request that we stop sending you marketing communications by contacting us at [email protected] or by using an available unsubscribe or opt-out mechanism.
Information Sharing
We may share information with service providers and technology providers that help us operate our website, scheduling, communications, automation, and other business functions. We do not sell your personal information as part of our ordinary business operations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.
To make a privacy-related request, contact us at:
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date shown above.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Special Factory
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